Terms & Conditions

Terms & Conditions

Last Updated: 01/28/2025

These Terms and Conditions ("T&C") govern the use of www.somnora-home-us.com and establish the legal framework for transactions between Somnora Home US and its customers. By accessing or purchasing from this website, you agree to these terms without reservation.

1. General Information

  • Business Name: Somnora
  • Legal Structure: Sole Proprietorship
  • Business Address: Not applicable for U.S. operations; Somnora Home US operates as an online business without a physical office in the U.S.
  • Email: info@somnora-home-us.com

2. Scope of Application

These Terms & Conditions apply to:

By placing an order or using the website, you confirm that you have read, understood, and accepted these Terms & Conditions.

3. Products & Services

3.1 Product Descriptions

Somnora Home US makes every effort to provide accurate descriptions, images, and specifications for all products. However, slight variations may occur between the product images and the final delivered product.

3.2 Availability

  • Products are available while supplies last.
  • If a product is out of stock after purchase, customers will be notified and offered:
    • A replacement product of equivalent value.
    • A full refund within 7 days.

4. Orders

4.1 Order Process

Orders must be placed exclusively through www.somnora-home-us.com by following these steps:

  1. Select desired products and add them to the cart.
  2. Provide accurate billing and shipping information.
  3. Complete the payment process through our secure checkout.

4.2 Order Confirmation

After successful payment, an order confirmation email will be sent.

Somnora Home US reserves the right to cancel an order in cases of:

  • Payment issues or declined transactions.
  • Suspected fraud or security concerns.
  • Errors in product listing, pricing, or availability.

5. Pricing & Payment

5.1 Prices

  • All prices are displayed in U.S. Dollars (USD) and include applicable taxes, excluding shipping fees.
  • Prices are subject to change without prior notice, but the price charged will be that which was valid at the time of purchase.

5.2 Payment Methods

Somnora Home US accepts:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay, Shop Pay
  • Other Secure Payment Methods: As listed at checkout

5.3 Secure Transactions

All transactions are processed through encrypted and PCI-compliant payment gateways to ensure security.

6. Shipping & Delivery

6.1 Delivery Process

Orders are shipped to the address provided at checkout using trusted carriers.

6.2 Estimated Delivery Time

Delivery times vary based on location. Customers can find estimated shipping details in our Shipping Policy.

6.3 Shipping Fees

Shipping costs are calculated based on weight, size, and destination and will be displayed at checkout.

7. Returns & Refunds

7.1 Return Policy

Customers have 30 days from receipt to return an item, subject to the following conditions:

  • Products must be unused, in original packaging, and in resellable condition.
  • Return shipping costs are the responsibility of the customer unless the return is due to an error or defective item.

7.2 Refund Process

  • Refunds will be issued to the original payment method within 5-10 business days after approval.
  • Shipping fees are non-refundable, except in cases of defective or incorrect items.

For full details, refer to our Return Policy.

8. Warranty & Liability

8.1 Warranty

All products come with a 30-day warranty covering defects. If a product is defective, customers may request a replacement or refund.

8.2 Limitation of Liability

Somnora Home US is not responsible for indirect damages resulting from product use. Additionally, Somnora Home US cannot be held liable in cases of force majeure (e.g., natural disasters, strikes, supply chain disruptions).

9. Intellectual Property

All content on www.somnora-home-us.com (text, images, logos, videos, etc.) is protected by copyright law and remains the property of Somnora Home US or its licensors.

Unauthorized reproduction, distribution, or modification is strictly prohibited.

10. Privacy & Data Protection

Somnora Home US complies with U.S. data privacy laws, including the California Consumer Privacy Act (CCPA).

10.1 Data Collection & Use

Personal data is collected to:

  • Process orders.
  • Improve user experience.
  • Provide marketing communications (only with user consent).

10.2 User Rights

Users may request to:

  • Access, update, or delete their data.
  • Opt out of data sharing or targeted advertising.

For full details, refer to our Privacy Policy.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms & Conditions are governed by U.S. law.

11.2 Dispute Resolution

Any disputes shall be resolved in the courts of the State of Delaware, unless otherwise required by local consumer protection laws.

12. Changes to These Terms

Somnora Home US reserves the right to modify these Terms & Conditions at any time. The latest version will be published on www.somnora-home-us.com and will apply to future transactions.

13. Contact Information

For any questions regarding these Terms & Conditions, customers may contact: